The Connection Advantage Blog
The blog is where I break down the real stories, frameworks, and lessons that help leaders build connected, accountable, high-performing teams.


I’ve spent my career helping teams scale and perform under pressure—first as a call center agent in college, and now as the Founder and Managing Director of Salem Solutions, a national staffing firm supporting government and commercial contact centers.
What I’ve learned along the way is simple: connection drives performance.
The Connection Advantage is my philosophy and practical approach to leading through connection. It’s about creating alignment, trust, and accountability—without losing focus on results.
Because performance without connection burns people out. And connection without performance loses purpose.The magic happens where the two meet.


Most leaders don't see disconnection until it's too late. Missed deadlines. Rising turnover. Meetings that go nowhere. This guide shows you exactly what to look for and what to do about it.
